BS EN ISO 9001:2008 is the standard for Quality Management Systems (QMS). It is implemented by nearly 1 million companies and other organisations in over 150 countries. Though achieving quality is the primary objective of ISO 9001, it is better viewed as a template for the management system of your business.
A successful QMS should improve either or both the products and services of a company by focusing activities towards regulatory awareness, customer expectations and continual improvement of its performance. The benefits of operating a QMS include:
- Improved consistency of products and services
- More repeat business
- Improved tender success
- Lower staff turnover
- Higher profit margins
- Fewer customer queries and audits
- Acceptance and recognition in international markets
Ligna works with businesses to develop and provide on-going support to their QMS. This work may include the development of operational procedures, where required, guidance with document and record management and quality training for staff.
At Ligna, we believe in applying a business mind to the support we provide our clients. This means ensuring that your customer expectations are met and that you comply with the regulatory and other obligations that are applicable to your business activity, that your QMS remains relevant and functional, but never excessive.
Depending on a company’s motives for operating ISO 9001 they may wish to obtain third-party certification which Ligna can easily organise through one of our associated UKAS-accredited ISO 9001 auditing organisations.